Cloud Connector Edition CCE v2.1.0 Released – Adds Operation Management Suite (OMS) support

Over the weekend i noticed thanks to Twitter and Tom Arbuthnot that Friday 17/11/2017 it seems Microsoft have released CCE v2.1 for Skype for Business Online 🙂

Microsoft previously announced before Ignite and SfBO is becoming Teams  we should see co-existence in CCE so it could be deployed alongside Lync Server or Skype for Business Server as currently this is not possible and ive had many requests from customers for this as moving from an existing Lync Server deployment means ripping this out first and then deploying CCE but there was rumors after Ignite that coexistence with CCE will never come even in SfB Server 2019 and it seems this confirmed and not included in V2.1 😦

Microsoft now recommend configuring Hybrid on your existing Lync or SfB Server deployment or looking at deploying a third party appliance which is a bit of a u turn on previous announcement perhaps the shift to Teams has meant this maybe too much work as the focus is on Teams. Microsoft did comment on Tech Community post they will release more information on Hybrid voice so we will have to see. The post is below. This follows a post on the Tech Community saying v2.1 will come mid November check that out here

V2.1 following the Tech Community post focus on Cloud management with Operation Management Suite

Our primary goal for this release focused on improving the ability to cloud manage CCE via the Microsoft Operations Management Suite.

Tenant administrators care about monitoring the state of several indicators when managing CCE:

  • Key services to insure the solution is green and available
  • Hardware utilization for the virtual machines
  • Key statistics such in-bound and out bound calls to allow for fine tuning of resources

Ive been looking for release notes but cant seem to find anything as of yet only the Tech Community posts and community blog posts, highly recommend Tom Arbuthnots Posts below:

Updating to CCE v2.1

Updating option include Automatic and Manual and depends what you are configured for AutoUpdate and your maintenance time window you have configured on your tenant or you may have turned off AutoUpdates or your starting new.

Remember if you have turned off AutoUpdate you need to update to the latest release I think you have 60days before your classed as out of support so you need to schedule this update to stay in support.

I found the support statement

Microsoft supports the previous version of Cloud Connector Edition for 60 days after the release of a new version. Microsoft will support version 2.0.1 for 60 days after the release of 2.1 to allow you time to upgrade. All versions previous to 2.0.1 are no longer supported.

OMS?

Ive heard of OMS but to be honest i dont know alot so looks a have a quick look.

Whats is OMS ?

Operation Management Suite is a collection of Cloud management service entirely hosted in Azure.

Made up of number of services below but for CCE i think it will leverage Log Analytics.

image

https://technet.microsoft.com/en-us/library/mt828598.aspx

OMS Pricing Details

OMSCapture

I wondered what the pricing would be for OMS as its Azure and most things have a price tag but it seems there is a free plan but has limitations on daily limit of up to 500mb and retention period of 7 Days.

If you go reach the 500mb data analysis will stop and resume at the start of the next day.

So it looks like we can have a free offering for OMS or you can pay for the paid plan for no daily limit and up to 1Mponth retention. If you want to keep longer then you can pay.

https://azure.microsoft.com/en-gb/pricing/details/log-analytics/

OMS Log Analytics

Log Analytics provides monitoring services for OMS by collecting data from managed resources into a central repository. So we deploy an Agent to the virtual machines running on CCE and then configure what to look for, set alerts on the data we collect and view and report on the information. Looks nice and easy. Just set, collect, alert and report and seems we can also not only collect from on premises windows or linux, but Azure services and data collector api’s so you OMS can be useful for much more than just CCE if your not using it.

image

https://docs.microsoft.com/en-us/azure/operations-management-suite/operations-management-suite-overview

OMS Configuration and Configuring CCE to use OMS

You will need

  • Confirm Prereqs to use OMS
  • Configure CCE for OMS
  • Configure OMS
  • Create Alerts
  • Microsoft have provided Recommended minimal monitoring set so check it out on the url above.

First you need OMS and have the prereqs you need an Azure Tenant with OMS workspace, CCE v2.1 and Log Analytics new log search configuring.

For configuring on your CCE it depends if your deploying new or upgrading existing both you need to update the CloudConnector.ini file to enable OMS

Then configure OMS and specify alerts and event logs and performance counters

I think its great that you can use Cloud Monitoring and I wonder if SfB Server 2015 will take advantage of OMS as well in a similar way as it was announced with SfB Server 2019 it will take advantage of Cloud services.

Check out the details Config Information here

https://technet.microsoft.com/en-us/library/mt828598.aspx

Further Info and Useful Links

Version Number 2.1.0

Released 17/11/2017

Upgrade Information

https://technet.microsoft.com/en-us/library/mt740656.aspx

Further Information on OMS for CCE v2.1

https://technet.microsoft.com/en-us/library/mt828598.aspx

After upgrades it recommended to Validate the upgrades so check here

https://technet.microsoft.com/en-us/library/mt740653.aspx

Manual Download Link

https://aka.ms/CloudConnectorInstaller

Planning Information for new deployments of CCE

https://technet.microsoft.com/EN-US/library/mt605227.aspx

What is OMS?

https://docs.microsoft.com/en-us/azure/operations-management-suite/operations-management-suite-overview

OMS Pricing

https://azure.microsoft.com/en-gb/pricing/details/log-analytics/

Advertisements

Microsoft Teams & eDiscovery – Coffee in the Cloud Video Summary & eDiscovery walkthrough

Just looking over some Teams video’s and Understanding eDiscovery in Teams video caught my attention and its a short video, after i watched the video i had a play and walk through what was demo’d on the video.

image

We have Ansuman Acharya who’s program manager for Microsoft Teams, hes worked on the Teams Team since December. Team is fast and agile.

Talking about two main features

Compliance content and search (Legal and IT Admin)

Microsoft Teams the newest workload to join the Office 365 family

Where courts summon legal admins or compliance officers works with IT admins to look for content in Teams.

Security and Compliance centre is great place to look for this.

Let see how it works

Over in Security and Compliance centre

image

Logged in as admin

Left we have search and investigation

eDiscovery

A new case has been opened for project red stone

image

We switch over to teams and we can see there is a Team for Redstone

image

This is subject for this case

We have Holds and have legal hold enabled on mailbox of Tucker Burns, using legal hold all communication in teams is on hold.

Content Search as well

first step is description of the case

image

Then Holds which we can put users mailbox on legal hold to keep content. all information and interaction in teams is keep indefinitely. Group or team mailbox can also go on hold

image

Compliance content search as well for Redstone

image

Results

image

We can see IMs in Teams

Exports – You can export the results as PST or multiple

image

Members

image

You can use e discovery for email and now Teams is included as well and Teams have been integrated and is fully compliant

You do have to be Office 365 admin, compliance admin which you need to assign to view and manage e-discovery cases.

image

 

So i thought after this video and as screenshots from the video were pretty poor id have a play around and walkthrough what we watched and learn a bit around eDiscovery as i went.

In teams i created a new Teams called redstone and said a few words

image

So go see if we can find this

Go to Security and Compliance centre when logged in as admin to your Office 365 tenant

image

Then on the left menu expand

image

Select e-Discovery

image

Create a case

Copied the Redstone Trading Example from video

image

Created a search

image

image

Create a search

image

image

image

Now when i try to preview

image

So checked out permissions

image

Clicked on eDiscovery Manager

image

Edit eDiscovery Administrator and assign myself and thank you Winking smile

image

image

Lets go back to eDiscovery and try and preview results

and it works

image

Nice so i can see type as IM with the keyword redstone.

And heres my Teams Team with redstone and its worked Smile

image

Content Search

thought id have a play with this as well, seems to already be part of ediscovery case but you can see here you can just do the search only for content.

image

Ill do a search for redstone

image

image

And you can view the results and export as well

image

Export report i had to install

image

Pasted the key in and

image

and heres my files

image

Well that was a look a eDiscovery and Content Search for Teams

Skype for Business on Mac update version 16.12.75 Summary

I’ve had quite a busy week with going Future Decoded and customer meetings so ive finally got time to soak up some SfB and Teams news and updates from the SfB and Teams world and this weeks been busy.

First off Future Decoded was a great event and my mind is still blown from the session where Microsoft are working on storing Data in DNA ! so far they have got 400Mb stored in DNA. Yes DNA! More info here https://www.microsoft.com/en-us/research/project/dna-storage/

So onto the round up of News, ill do a post on each but for today it will just be on the MAC client update as the weekend if close.

  • Skype for Business on Mac version 16.12.75 is available!
  • Announcing new capabilities in Auto Attendant and Call Queue.
  • New CCE version due later in November
  • Calling Plans for Germany and Belgium now available
  • Microsoft Teams launches United Kingdom Data Residency, other geos coming soon…

So first off Skype for Business on Mac version 16.12.75

I noticed on tech community there was an update for the Skype for Business Mac client released yesterday on 5th October. So great to see the Mac client being invested in and updated for fixes and new features. The tech community blog post is here

There a ton of new features and improvement – definitely go grab this update

Updating

  • New version – 16.12.0.75
  • Date Published 31/10/2017 – Halloween Edition lol
  • Manual Download URL here
  • For updates you can use Microsoft AutoUpdate or download and install manually from the above URL.

Client requirements

  • Skype for Business Server 2015 or Lync Server 2013 or SfB Online
  • OSX 10.11 (El Capitan) or OSX 10.12 (Sierra)
  • Outlook Mac build 15.27 (161010) required for Outlook integration

SfBO / Lync Server 2013 / SfB Server 2015 requirements

First off what’s new ?

  • Easily change devices when in a meeting or call
  • Easily switch to a connected audio device
  • Choose meeting audio options by pressing Join from Calendar tab
  • Maximized screen sharing
  • Stop screen sharing when you hang up
  • Invite users to a meeting through email

More details below on whats new!

Improvements

  • Fixed an issue where the “This call is on hold” message continued to be displayed after switching audio from the computer to a phone.
  • Added a check to prevent users from trying to send IMs when they are not signed in.
  • Fixed an issue that caused phone numbers to be formatted incorrectly when shown in Outlook calendar items.
  • Fixed an issue where a network connection error remains displayed after the network connection is restored.
  • Fixed an issue that prevented redialing calls from the Calls tab.
  • Fixed an issue that prevented display of the current speaker video when someone was sharing a screen in a meeting.
  • Removed the requirement that a user be enabled for Enterprise Voice in order to see the Join Meeting Audio dialog box.
  • Add ability for an administrator to customize the sign-in UI to show the User Name field in the sign-in dialog box as well as in Advanced Options. Click here for help with customization.

Known issues

Please don’t forget to make note of these as well, this was last updated 23rd October 2017 with the latest issues listed as below.

E-911 still mentioned not supported! but is mentioned as improved above so not fully sure on this support yet, i would trend carefully.

Latest Known Issues are

More details on what’s new

Easily change devices when in a meeting or call

A totally needed features and i do use this all the time in windows client. Great to see it finally landed.

Change devices in a meeting or call

Easily switch to a connected audio device

As above totally needed and awesome its here ! at last !

Switch to a connected audio device

Choose meeting audio options by pressing Join from Calendar tab

When users select a meeting on the Meetings tab, they can press the Join button to see the Join Meeting Audio dialog box to choose how to join audio. The option to have a meeting call to a phone number is now only available from the Join Meeting Audio dialog box.

Maximized screen sharing

Users will now see screen sharing fill the meeting or conversation window so it is easier to see what is being shared.

Stop screen sharing when you hang up

The app will automatically stop sharing the screen when a user hangs up to make sure others can’t see the user’s screen after they leave a meeting or call.

Invite users to a meeting through email

The user can easily send an email to someone with information on how to join a meeting by clicking Invite by Email in the Meeting Information dialog box.

Invite users to a meeting through email

References

Video

UC and Cloud Day 2017 – Chatting with Ed Baker

I managed to grab a quick catch-up with MVP Ed Baker, Ed is part of the UC and Cloud Day team and we talk about UC and Cloud Day updates for 2017 with a new Cloud and Azure tracks and Ed was track organiser for Cloud and Azure tracks.

Ed was previously at Microsoft and know works for his own company Excalibur Services UK , hes also been awarded EMS MVP, Ed is also a Microsoft Certified trainer and regional lead and talks around Cloud training so a very busy guy.

Video

UC and Cloud Day 2017 – Talking with Jabra

After trying to catch Jabra all day i finally to find a free moment to speak with Rick Wallis from Jabra around their Skype for Business and UC Devices and headsets. Jabra stand was very busy with alot of interest and they had a great set of devices with them and Rick brought up the new Jabra Speak 710 and Evolve 75 headset to demo and talk about.

Jabra help transform companies by having technology to work more flexible.

Rick demo’s the new Speak 710 and how easy it is to pair two Speak 710 together to use in bigger rooms and extend the reach of the 710. Rick also talks around other use cases with the 710 as well.

More about Jabra Speak Range

https://www.jabra.co.uk/business/speakerphones/jabra-speak-series

More about Jabra Evolve Range

https://www.jabra.co.uk/business/office-headsets/jabra-evolve

UC and Cloud Day 2017 – Talking with Spectralink

Here i speak with Craig Barrass from Spectralink and Craig kindly brought up some devices to look at and discuss.

Spectralink offer mobility for enterprises in multiple areas with strengths are hospitality, retail, health care and warehousing and for example in warehousing Spectralink offer rugged certified devices for Skype for Business over Wi-Fi and Dect without losing out of Skype for business features.

We discuss important factors for devices and types of users such as dropping from heights and shift workers.

More info on Spectralink

http://www.spectralink.com/

Spectralink Skype for Business Solutions

http://www.spectralink.com/partners/strategic/spectralink-wireless-solutions-and-microsoft-skype-for-business

Video

UC and Cloud Day 2017 – Talking with UltimateMigrator

In this video i talk to Stefan Gibney from UltimateMigrator around their migration solutions, UltimateMigrator are a software house that moves messages from archiving solutions such as Enterprise Vault, PSTs, Public Folders and Mimecast as examples.

Also Stefan highlights well my lack of height when standing next to me as you will see.

For more information check UltimateMigrator out below.

http://ultimatemigrator.com/

%d bloggers like this: