Enterprise Connect – Revolutionizing collaboration & communications with Intelligent Communications through Microsoft Teams Summary

There’s a lot of announcements over in Orlando at Enterprise Connect and i wanted to make sure i watched the Microsoft keynote and here’s a summary of the session.

Bob Davies CVP of Office 365 Engineering

One of a helpful of founders of Office 365 from 1 users to 120 millions users

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Intelligent

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Every day more and more things get intelligent from

Thermostats – that save on electric bills

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Watches – that study sleep patterns and make recommendations

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Cars – that drive themselves

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We have seen things that get smarter and we save time, know more, accomplish more and life gets simpler !!

On Bob’s surface he doesnt have to remember his password, his surface sees him with Windows Hello and unlocks!

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Cortana gives Bob an overview of my day on my way to work

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Office 365 MyAnalytics gives insight into how i work and how much time is spent in email, meetings and like most everything around us is becoming more and more intelligent

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Its time to make the way we communicate more intelligent !!!

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Microsoft builds on amazing work and builds on Unified Communications but with intelligent communications we make a new vision!

Intelligent communications is more connected, todays meetings are a set of disconnected experience, things fall through the cracks like notes and follow up

We want to minimise content switching and bring a more connected experience!

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intelligent communications make us more connected, insightful and proactive

insightful – find colleague who has the rights skill, or get information you need to know about a team you just joined.

Proactive – anticipates our needs and provides helpful tips to manage requests, tools prompt to share file, schedule meetings, flag for follow up, write up meetings notes, message translation

At Microsoft, taking the power of Office 365, Azure, AI and we have tapped into the power of Microsoft Graph

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Graph is a powerful brain that connects to millions of data signals within office 365

Real time, proactive insights like predicting who to work with

How are we bring IC to you and customers ?

 

Microsoft Teams

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Named best in show at Enterprise Connect

A year ago today Microsoft teams was released which is the foundation

Teams is a digital version of an open work environment, be in the know no matter where you are, from teams to 2 to 2000

Teams have intelligent built in and tapping into Microsoft graph

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Mark from Microsoft showing teams

Start your day looking at Teams on mobile

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  • Chat
  • Teams
  • Meetings
  • Calls

When in work you can switch over to desktop which is organised the same as my mobile client

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The core of Microsoft Teams is Teams

Within a team are channels and this is where people come together to collaborate

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Extensibility built into teams which a lot of third party apps and apps store.

Some examples

  • PowerBI
  • Trello

Trello below and its the full application experience and you can move things around.

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How do people collaborate in Teams?

Open documents within Teams and chat around files

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People are responding about this deck all within Teams

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François replied in French but Teams has instant translation built directly into Teams !!! Now this is awesome !

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Now we want to find an expert and we can do this all within Teams using who

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no asking who is the expert and wasting time looking for them.

Now we find an expert lets schedule a meeting.

We can have 1:1 meetings and multi party meetings

Devices we work on mac, ios, android and web client – not suffice features being on different platforms

anonymous join just added recently so anyone can join a meeting

Also investing in companion devices, control presentation from my phone, access camera and share content around me.

schedule meeting directly in Teams channel

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all people in the channel will see the meeting, its a public meeting so others can join right away and be able to hop in

Pre join experience – you can check your hair, background before joining the meeting

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then join the meeting

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We also have an awesome new features for video and Teams users can Blur their background – Check it out below

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Share content right into presentation – We dont have to jump out the meeting to share content

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Meetings Recording – recordings available next quarter

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Captures and puts recording back into the channel for people to view ! again all within Teams

Meeting transcription

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View recordings and click play

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enable closed captioning

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search recordings by words and you can search where your name was mentioned and jump straight to it

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Calls tab

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  • VOIP and PSTN already built in!
  • Contact
  • call history
  • voicemail
  • E911
  • Basic Calling and enterprises need more
  • Org AA, Call queues, consult transfer. delegation

We saw a demo of call delegation and consultative transfer

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consult transfer

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Devices

How we bring teams to every device in your workday

Personal Space – still the IP desk is the most common device, full native teams client to new generation of ip phones from AudioCodes and Yealink

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Cortana direct on the desk phone – how cool is that.

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Pick up the handset and say who you want to call and its done !

 

Mobile first workers

Mobile phone workstations – this is cool, Plantronics was demo’d here.

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You can put your mobile phone on the dock, charges it and automatically transfers teams meeting to speakerphone or headset – thinking about mobile workers and making is simple.

Devices also have dial pad and teams button which launches teams experience

Shared devices – Room Systems

Many have legacy VTCs so partners Bluejeans, Pexip and Polycom

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Delivered cloud video interop later this year to allow legacy vtc into teams meetings

A year ago SRS was launched and allowed super easy access to meetings

This week every SRS will get a native Teams experience BUT were not stopping there so we are delivering a proxy detection. Take your laptop to a meeting room and it auto detects your in a meeting room where there is a meeting room device you could use!

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The laptop knows its close to a meeting and the laptop joins in content only mode

Logitech are announcing updates to the meet up will detect other people in the room and scale the video automatically

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Meetup will shortly feed the meeting count so IT knows how meeting rooms are utilised

Cortana in the meeting room as well – mute room, invite partcipants etc

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Teams is coming to every Room System and Room system family is expanding, Logitech, Polycom and then Creston this week two new friends. Lenovo and HP

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Surface Hub and few months an update for native teams meeting

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Lori Wright – up next to talk about adoption and user experience

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200,000 orgs around the world using teams up from 125,000 6 months ago !

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We see a number of customers showing how they are adopting Teams and Skype for Business

Jeff CTO of GE on stage to tell us about their journey.

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  • 1st roll out SfB globally
  • 2nd Empower users with Teams in parallel
  • 3rd PSTN in Skype
  • Q4 in 2017 rolled out 220,000 users on SfB
  • 5.5 millions meeting minutes per day

Teams – Started early adopter pilot in 2 month, great feedback and feeding back to Microsoft

Leverage Skype client and Teams to deliver new dial tone package to users

Devices – 2000 rooms with voice and video in them, introducing SRS and surface hub, employees are comfortable using it and delivering interop via partners

Skype Meeting Broadcast – GE in the news the leadership team looked to communicate in the business 6-700 meetings with 10 of thousands of users and employees liking the leadership communication

 

Teams have launched the vision for intelligent communications

Invest in IT

Change is personal and can affect mural and its personal

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First Teams is built on Office 365 we offer security privacy and compliance customers expect

GDPR and compliance features like legal hold, e-discovery audit and retention

Teams Management, call quality and analytics

Give communication experts the ability to manage hybrid

On Monday direct routing was announced for Teams

Skype for business on premises is supported, SfB server will continue and allow simple pathways to the cloud

Intelligent Communications give us

  • more informed
  • more done
  • life gets easier

Teams is the only product on the market to bring everything together

Only Teams have the built in

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Many enterprises have already begun this journey!

 

Together lets build the future of intelligent communications !

Ending credits with video on Teams

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