Lync Room System Admin Portal Diagnostic Logging error – Make sure the path is in a UNC directory and starts with two backslashes e.g \\mypc\myshare

Came across the below error when trying to save log files from an LRS in the LRS admin Portal.

Make sure the path is in a UNC directory and starts with two backslashes, e.g \\mypc\myshare. If you are also specifying a fileName, the extension must be .zip.

Failed to send command to the room

I had the share in the format \\servername.domainname.com\LRS\logs\

I could navigate to the share so the path was ok, i set permissions to everyone to see if it was permissions and that didn’t fix it.

So i tried the path without the domain name so

\\servername\LRS\logs\

and it WORKED ! lol gotta laugh at these quirks šŸ™‚

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